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Knowledge base
Getting Started
Account Setup
4
Setting up your Performance Evaluation model on GroSum
Setup your Account Step 1 : The Basics
Set up your GroSum Account Step 2 : The Employees
Step 3 : Set up your Performance Measures
Getting Started
8
Converting your Support Email into Freshdesk Tickets
Email Notification Templates
Activate your GroSum account
Can't login to your GroSum account
How to do Self Review?
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GroSum Quick Guide
8
Set your goals as an employee
Set goals of your reportees as an Appraiser
How to do Self Appraisal ?
How to review your reportees as an Appraiser?
How to reviewer's review as a Moderator ?
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How to Set Reviewers & Moderators
How to Change Reviewer and Moderator
1
How to Change or Assign Reviewers/Managers?
How to do Manager and Moderator Evaluation
1
How to do Manager and Moderator Evaluation
How to access Analytics
1
How to access GroSum Analytics
Give Instant Feedback and 360 Feedback
How to give Instant Feedback
2
How to give Instant Feedback
Using Instant Feedback and Check-ins
Glossary Terms
List of Terms used in Performance Reviews and Feedback
1
Glossary of terms used in Performance Management
How to Get the Best of Performance Reviews and Feedback
KRA for Best Performance Appraisal
1
5 KRAs for Performance Appraisals
Best Questions for effective evaluation
1
15 Best Questions you can ask for Effective Employee Evaluation
Typical Review Chores
Review Letters : How to generate and print Review Letters
1
How to Publish Review Letters.
How to Raise Tickets during Reviews
1
How to raise support tickets in GroSum
How to Access Compensation
1
How to access and use compensation in GroSum
How to Unlock Review Processes
1
How to Unlock Review Processes
How to check Review Status
1
How to view Review Status
How to Import template
1
How to Import Template in a review
Review Cycle Steps
How to setup Process flow
1
How Admin can set up Review process flow
How Admin can design review form
1
How Admin can design review form
Include and Exclude employee from a review
1
How Admin can include or exclude employees from a review
FAQ on People Section
How to add employees
1
FAQ 1: How to add new employee
How to change employee details
1
FAQ 2: How to change employee details
How to add compensation data
1
FAQ 3: How to add or update compensation data
How to assign managers & moderators
1
FAQ 4: How to assign managers and moderators
Instant Feedback
How to give feedback
1
FAQ 1: How to give instant feedback
How to get feedback
1
FAQ 2: How to get instant feedback
How to see all feedback
1
FAQ 3: How to see all feedback
1 ON 1
How to give 1 on 1 in between manager and employee
1
How to give 1 on 1
Review Step by Steps
How to create Category and Perspective
1
How to create Performance Category and Perspective
How to create Performance measures
1
How to create and define Goals
How to define Rating Scale
1
How to Create and Define Rating Scale
How to create Template
1
How to Create Template and add goals in Template
Review Letters
How to setup Review Letter Template
1
How Admin can setup Review Letter Template
How to issue Review Letter
1
How Admin/HR can issue review letters
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