GroSum Support

Account Setup 4

• Setting up your Performance Evaluation model on GroSum
• Setup your Account Step 1 : The Basics
• Set up your GroSum Account Step 2 : The Employees
• Step 3 : Set up your Performance Measures

Getting Started 8

• Converting your Support Email into Freshdesk Tickets
• Email Notification Templates
• Activate your GroSum account
• Can't login to your GroSum account
• How to do Self Review?

View all 8

GroSum Quick Guide 8

• Set your goals as an employee
• Set goals of your reportees as an Appraiser
• How to do Self Appraisal ?
• How to review your reportees as an Appraiser?
• How to reviewer's review as a Moderator ?

View all 8

How to Change Reviewer and Moderator 1

• How to Change or Assign Reviewers/Managers?

How to do Manager and Moderator Evaluation 1

• How to do Manager and Moderator Evaluation

How to access Analytics 1

• How to access GroSum Analytics

How to give Instant Feedback 2

• How to give Instant Feedback
• Using Instant Feedback and Check-ins

List of Terms used in Performance Reviews and Feedback 1

• Glossary of terms used in Performance Management

KRA for Best Performance Appraisal 1

• 5 KRAs for Performance Appraisals

Best Questions for effective evaluation 1

• 15 Best Questions you can ask for Effective Employee Evaluation

Review Letters : How to generate and print Review Letters 1

• How to Publish Review Letters.

How to Raise Tickets during Reviews 1

• How to raise support tickets in GroSum

How to Access Compensation 1

• How to access and use compensation in GroSum

How to Unlock Review Processes 1

• How to Unlock Review Processes

How to check Review Status 1

• How to view Review Status

How to Import template 1

• How to Import Template in a review

How to setup Process flow 1

• How Admin can set up Review process flow

How Admin can design review form 1

• How Admin can design review form

Include and Exclude employee from a review 1

• How Admin can include or exclude employees from a review

How to add employees 1

• FAQ 1: How to add new employee

How to change employee details 1

• FAQ 2: How to change employee details

How to add compensation data 1

• FAQ 3: How to add or update compensation data

How to assign managers & moderators 1

• FAQ 4: How to assign managers and moderators

How to give feedback 1

• FAQ 1: How to give instant feedback

How to get feedback 1

• FAQ 2: How to get instant feedback

How to see all feedback 1

• FAQ 3: How to see all feedback

How to give 1 on 1 in between manager and employee 1

• How to give 1 on 1

How to create Category and Perspective 1

• How to create Performance Category and Perspective

How to create Performance measures 1

• How to create and define Goals

How to define Rating Scale 1

• How to Create and Define Rating Scale

How to create Template 1

• How to Create Template and add goals in Template

How to setup Review Letter Template 1

• How Admin can setup Review Letter Template

How to issue Review Letter 1

• How Admin/HR can issue review letters